Contact us

Let us know how we can assist you

We are always ready to serve you, wherever you are. There are many ways to reach us, online and offline.

 

Call or fax us

  • Fidelity Employer Hotline
    Mon-Fri 9:00am - 6:00pm
    Closed on Sat, Sun and public holidays
    Fax: (852) 3409 2638
    MPF customer feedback and complaints
    Tel: (852) 2629 2629
    Fax: (852) 3409 2638
 
 

Come visit us

  • Let us take care of you personally. Please call (852) 2629 2629 or fill out an online contact form to make an appointment.
    Fidelity Investor Centre
    Mon-Fri 9:00am - 6:00pm
    Closed on Sat, Sun and public holidays
    Level 21, Two Pacific Place,
    88 Queensway,
    Admiralty, Hong Kong
 
 

Write to us

  • FIL Investment Management (Hong Kong) Limited
    Level 21, Two Pacific Place,
    88 Queensway,
    Admiralty, Hong Kong
  • MPF customer feedback and complaints:
    HSBC Institutional Trust Services (Asia) Limited
    Fidelity Retirement Master Trust
    17th Floor, Tower 2 & 3, HSBC Centre,
    1 Sham Mong Road, Kowloon, Hong Kong