iControl shows the level of engagement and proactivity members demonstrate when managing their MPF accounts. Results show that the engagement level is significantly lower than the other two components at 52.4. This reveals that members remain passive when managing their MPF investments.

  • iKnow


    iKnow indicates members' awareness of their MPF accounts.

  • iCare


    iCare reflects members’ understanding of their MPF accounts and MPF portfolio.